1915(i) Individual and Transitional Support (ITS)
Practical skills for more independent living
Evolving Health Services, LLC is preparing to launch 1915(i) Individual and Transitional Support (ITS) in Mecklenburg County. ITS provides one-on-one support to help people build and maintain the skills they use to manage daily responsibilities and participate in their communities.
What you can work on
Daily routines
Plan meals, organize household tasks, and use a calendar or reminders to keep track of appointments.
Shopping and budgeting
Make a grocery list, compare prices, and practice staying within a budget.
Transportation
Learn to read a bus schedule, plan a route, and practice getting to places you need to go.
Community connections
Find local resources and practice asking for information or support.
Life transitions
Build routines and learn how to use nearby resources as you settle into a new living situation.
How support is planned
During scheduled sessions, staff work alongside you to practice skills tied to your goals and approved support plan. If your goal is to get to appointments independently, for example, you might start by planning the route together, then practice making the trip with support.
Who may qualify for ITS
Under NC Medicaid's ITS policy, the service may be appropriate for eligible members age 16 or older who need support with everyday living skills and meet criteria for at least one of the following conditions:
- Serious mental illness (SMI)
- Severe and persistent mental illness (SPMI)
- Serious emotional disturbance (SED)
- Severe substance use disorder (SUD)
An assessment helps determine whether ITS fits the person's needs. Eligibility depends on meeting NC Medicaid's coverage criteria.
Service availability
We welcome general inquiries from individuals, families, care managers, and community partners. Referrals will open when services are available.